Is your Leadership in the TRENCHES?
Thousands of articles and books have been published describing what it takes to be a great leader. I am sure that almost every General Manager or Dealer Principal have personal collections of great...
View ArticleChange “I Know” to “I Care”
When you think about all that goes in to creating a professional in the auto industry, what comes to mind? Usually things like, training, dedication, persistence, confidence and motivation jump out at...
View ArticleDon’t Throw the Baby Out with the Bathwater
No one likes to wash clothes, take a bath (don’t laugh some people don’t), or pay bills, but we would all agree it’s a necessity in life. Although we may not enjoy the act, we enjoy the benefits it has...
View ArticleThe Best Investment Your Dealership Can Make!
I try to visit three to five dealerships per week, and almost every time I hold a meeting with sales consultants, I hear the same thing… “I‘ve been selling cars for 10 years!” My response is usually,...
View ArticleLooking For a Competitive Edge?
It’s no secret selling cars is more complex and competitive than ever before. It was not too long ago when you could have a big weekend sale, buy a few radio and newspaper ads, blow up balloons and see...
View ArticleHow Do We Take Our People to the Next Level?
We have great people, but how do we get them to see the possibilities? How do we get them to dream to take things to the next level? If we are selling 200 vehicles a month, how do we get to 250? Maybe...
View ArticleCRM and your Brand
Why you should focus on your CRM to tell your Brand story. A dealership’s reputation is often determined by the customer’s last experience. If they had a positive experience, they will most likely be...
View ArticleThe Four Pillars of Success for Modern Dealerships
Over my twelve years traveling as a sales consultant and 15 years owning my own dealership in Omaha, Nebraska, I’ve heard the same question asked over and over: “Does sales training really work in the...
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